Document: NFRP-PRIV-2026-11 · Effective November 10, 2026 · Last updated November 10, 2026
Owner and operator: Muzzammil Jalal, doing business as Nashville Fire Removal Pros · Date: November 10, 2026
This policy covers firedamagerestorationnashvilletn.us and calls made to (615) 458-0921. Nashville Fire Removal Pros is a referral service owned and operated by Muzzammil Jalal. It connects callers with independent local service providers. Availability, hours and response times vary by provider, and calls may not always be connected.
Information collected
When you call. Call routing systems may record your phone number, the date, time and length of the call, your general location based on your phone number, and a recording of the call. During the call you may share your name, address, the type of damage and insurance details.
When you visit the site. Like most websites, the hosting service may log technical data such as your IP address, browser type, pages viewed and referring site. The site uses a small script to note when a call button is clicked, which helps measure which pages are useful. The site does not use forms, and it does not ask for email addresses.
What is not collected. The site does not knowingly collect information from children under 13, and it does not ask for payment card, Social Security or bank account numbers.
How information is used
To connect your call with a participating provider who serves your area. To check call quality, train staff and resolve disputes. To measure how the site and call routing perform. To prevent fraud and abuse. To comply with law.
Call recording
Calls may be recorded for quality and training. Tennessee law allows a call to be recorded when one party to the conversation consents, under Tenn. Code Ann. § 39-13-601(b)(5). By staying on the line after hearing that the call may be recorded, you consent to recording.
How information is shared
Information from your call is shared with the independent provider your call is connected to, so they can respond to you. It may also be shared with call routing and hosting vendors who help run the service, and with authorities when the law requires it. Nashville Fire Removal Pros does not sell personal information for money.
Providers are independent businesses with their own privacy practices. Once your call is connected, the provider's own policies apply to the information you give them.
Your choices and rights
You can ask what call information is held about you, ask that it be corrected or deleted, or ask not to be contacted, by calling (615) 458-0921.
The Tennessee Information Protection Act took effect July 1, 2025. It gives Tennessee consumers rights to access, correct, delete and opt out of the sale of personal information when a business meets the law's thresholds, which include more than $25 million in annual revenue and handling the data of at least 175,000 Tennessee consumers in a year (or 25,000 when most revenue comes from selling data). Nashville Fire Removal Pros will respond to reasonable requests whether or not those thresholds apply.
Data security and breach notice
Reasonable steps are taken to protect information, but no system is perfectly secure. If a breach of unencrypted personal information occurs, affected Tennessee residents will be notified as required by Tenn. Code Ann. § 47-18-2107, which generally requires notice within 45 days of discovering the breach.
Retention
Call records and recordings are kept only as long as needed for the purposes above, for business records and to meet legal duties, then deleted.
Cookies and third parties
The site does not use advertising cookies. Social media icons link to outside platforms, which have their own privacy policies. Links to government and other outside sites are provided for reference.
Changes
This policy may be updated. The date at the top shows the latest version. Read the terms, disclaimer and accessibility statement for more, or learn how this referral service works. To make a request, use the contact page.